About Our Food

What does Charbroiled mean?

Charbroiled refers to the way our burgers are cooked – we use an open flame to cook the patties from the top and the bottom which makes our burgers super juicy and full of flavour – Kiwi’s often refer to this a...

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Why did this limited time only item end?

We aim to rotate and introduce new products however we’d love to see it make a return – so watch this space! In the meantime we hope you enjoy the rest of our range which includes other unique burgers like our ...

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Can you bring this product here to New Zealand?

We are always looking both internationally and locally for new and exciting products to add to our menu. Although we don’t have any immediate plans for this product, hopefully in the future for you to enjoy. In...

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Why do you advertise on T.V when there is no store close to me?

Some of the TV channels we advertise on only broadcast nationwide, so you may see our ads from time to time. In saying that, hopefully you will see our stores at some point in the future too.

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What happened to the salad bars in your stores?

Sorry our Salad Bar's have been removed due to low uptake from our customers. Please ask our team for any extra condiments you require.

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Have you changed the size of your combo sides?

Yes we have had a change and now offer free beverage refills!

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Why is there no longer cream on your thickshakes?

Sorry we have removed cream from our Milkshakes & Sundaes. A safety issue with the pressurised canisters that our cream comes in has been raised – nothing to do with the cream itself.

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What items on your menu are gluten free?

Any of our burgers can be made low carb which is when we replace the bun with lettuce. The low carb burgers are prepared in an area where gluten is present. There may also be gluten or traces present in sauces ...

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How can I request a copy of my GST Receipt from my recent order?

Thank you for visiting us here at Carl's Jr.! Please eMail Us with the store location, delivery date, order name and value. We look forward to hearing from you soon.

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Are Hot Dogs now available at Carl's Jr?

We know fresh ingredients make the best food and our hot dogs are no exception! Each sausage is cooked well above food safe temperatures and our Hot Dogs are made to order with 100% beef sausage from a leading ...

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