Order Online

How can I use your Online Ordering service?

Head to the ‘Order Now’ tab on our website to place your online order. Payment via credit card is required during checkout for this service. There is no maximum or minimum spend required, and orders can be pla...

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How do I know that my credit card details will be kept secure?

When you place an order through our website, we use Paymark’s secure payment portal. As well as this, we use best practice Secure Socket Layer (SSL) encryption on all information you send when you place an ord...

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How do I collect my online order?

Please head to your local store for your orders collection time, specifically to the counter or Drive Thru with your order email confirmation. A team member may request to view your ID for security purposes.

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When will this be available at my local store?

We are currently trailing this feature at a number of stores. Please visit our website, or follow us on Facebook, for all online ordering announcements.

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Why can I not locate your online Deals under the online ordering section?

We have lunch deals starting from $5, and hope to have our full menu available at a later stage. Burger Pro cards, printed vouchers and your Survey Reward cannot be used via our online ordering service – these...

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Why am I unable to customise my meal?

We are currently trailing this feature with a limited menu. We hope to have the full menu with customisation options available at a later date.

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I want to make changes to my Online Order?

Once your order has been submitted, you are unable to edit or add to this. Please talk to one of our instore staff as soon as possible, who may be able to help.

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I was unhappy with my Online Order and would like to discuss this further.

Please complete our Contact Us Form so the correct team can review your comments and contact you to resolve this.

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